Dear :
Thank you for contacting Canon product support. We value you as a
Canon
customer and appreciate the opportunity to assist you. I am sorry to
hear that your PowerShot A540 has a dead pixel.
This indicates that the camera will need to be serviced. You have
reached the Canon USA support center. I would suggest visiting
http://www.canon.com
and clicking on the geographic region nearest you. They should be able
to assist you with your service options. I apologize for any
inconvenience this procedure causes.
Please let us know if we can be of any further assistance with your
PowerShot A540.
Sincerely,
Devin
Technical Support Representative
Special Note: Certain issues are very difficult to resolve via email.
If your question remains unanswered after you have received this email,
you may call our special toll-free number for email customers with
unresolved issues and speak to a technician by dialing 1-866-261-9362,
Monday - Friday 8:00 a.m. - 12:00 midnight ET, and Saturday 10:00 a.m.
-
8:00 p.m. ET (excluding holidays).
If you prefer to continue to communicate via email, reply to this
message and we will respond as quickly as possible
.